(4.7 / 5)2407+ Ratings

Yellow Owl Workshop Reviews

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Overall Rating

4.7
8 Reviews
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About Yellow Owl Workshop

Yellow Owl Workshop is a San Francisco-based company that offers a range of creative crafting, fashion, and gift items. With a team of hard-working individuals based in a sunny Mission district studio, the company has expanded its reach to stores worldwide while maintaining its core values of meticulous attention to detail, eco-consciousness, and premium materials sourced from the United States. Their product line includes rubber stamps and ink pads, greeting cards, exquisite gold jewelry, socks, and more, all of which embody a playful yet sophisticated aesthetic. Founder Christine Schmidt heads the creative direction of the company while her husband, Evan Gross, and friend Maria Niubo, among others, oversee the business side.

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Yellow Owl Workshop Customer Reviews (8)

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Rebecca Abbott
Rebecca Abbott
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Feb 12, 2023
Ella Cartwright
Ella Cartwright
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Feb 11, 2023
Juan Glidden
Juan Glidden
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Feb 11, 2023
Thomas Blocker
Thomas Blocker
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Feb 10, 2023
Elsie Urban
Elsie Urban
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Feb 9, 2023
Amanda Lima
Amanda Lima
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Feb 9, 2023
Nancy Harrison
Nancy Harrison
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Feb 6, 2023
Ester Napolitani
Ester Napolitani
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Feb 5, 2023

Yellow Owl Workshop Customer’s Q&A

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Yellow Owl Workshop FAQs

FAQ

About Yellowowlworkshop.com Payment Method?

Yellow Owl Workshop accepts various payment methods for orders. Customers can pay using Visa, MasterCard, and American Express credit cards, or through PayPal. For new customers, pre-payment is required on all opening orders. Payments are processed at the time the order is shipped. For established customers, Net 30 Terms are available upon approval. These customers must maintain a yearly purchase balance of $500 to remain on terms. Late paying accounts will be reverted to credit card terms. Orders for accounts with past due invoices will be held until the balance is cleared. Any bounced checks will incur a $20 administrative fee.

FAQ

About Yellowowlworkshop.com Prices and Cost?

At Yellow Owl Workshop, shipping prices are calculated based on the total price and destination of the order. Any domestic orders in the contiguous US over $35 receive free shipping automatically at checkout. For international shipping, DHL is used and the rates are based on weight and vary by region.

In terms of product pricing, there is a minimum opening order of $200 and a minimum reorder of $100. All orders must be prepaid by credit card. Payments are processed at the time the order is shipped. For example, the price for earrings is $10.00 per case pack of 4, and lapel pin cards are priced at $5.00 per case pack of 4. Two-sided pendants are priced at $12.50 per case pack of 4.

Orders are processed and shipped within 1-2 business days. Domestic orders are shipped via USPS Priority mail (2-3 days in transit) or USPS First Class Mail (3-4 days in transit), depending on the choice at checkout. International orders ship via USPS Priority or DHL. Yellow Owl Workshop is not responsible for customs duties and taxes.

Please note that all Yellow Owl Workshop goods must be displayed and sold in their original packaging. Boxed cards, stamps, and jewelry may not be broken up for individual sale. If you are selling goods online, credit must be given to Yellow Owl Workshop. Retailers may not sell their products on third-party platforms without prior written permission.

Defective items can be exchanged for product, credit, or refund. Damaged or defective items must be reported within seven days of receipt. Refused packages will be charged full shipping and handling charges. Returns are not accepted on unsold merchandise. To reduce processing time and costs for everybody, case packs cannot be broken.

Please note that this information is subject to change and it's always best to check the official website for the most accurate and up-to-date information.

FAQ

Yellowowlworkshop.com Return Policy?

At Yellow Owl Workshop, all US orders enjoy free return shipping. However, the original shipping fee is non-refundable and will be deducted from the refund amount. Unfortunately, returns from International destinations are not accepted at this time.

In terms of shipping, all orders are processed and shipped within 1-2 business days. Domestic orders are shipped via USPS Priority mail (2-3 days in transit) or USPS First Class Mail (3-4 days in transit), depending on your choice at checkout. Once your order is shipped, you’ll receive a tracking number via email so you can keep an eye on its activity while it makes its way to you. You can also log into your Yellow Owl account at any time and select “My Orders” to review your order status.

FAQ

How can I contact Yellow Owl Workshop?

Yellow Owl Workshop can be contacted in several ways. They are available by phone on weekdays from 9am to 5pm PT at 1-833-OWL-SHOP. Emails can be sent to info@yellowowlworkshop.com. The physical address for Yellow Owl Workshop is 1890 Bryant St, ste 101, San Francisco, CA 94110. The phone number is (415)282-2025 and the fax number is (415)946-3331. Please note that these details are subject to change and it's always a good idea to check the official Yellow Owl Workshop website for the most up-to-date information.

FAQ

How can I contact Yellow Owl Workshop for more information?

Yellow Owl Workshop can be contacted through various means. They are available by phone on weekdays from 9am to 5pm PT at 1-833-OWL-SHOP. Emails can be sent to info@yellowowlworkshop.com. Their physical address is 1890 Bryant St, ste 101, San Francisco, CA 94110. The phone number for this location is (415)282-2025 and the fax number is (415)946-3331. They also have a location at 375 Potrero Ave., unit 1, San Francisco, CA 94103. The phone and fax numbers for this location are the same as the Bryant St location. Please note that these details are subject to change and it's always a good idea to check their official website for the most current information.

FAQ

What are the domestic shipping options for Yellow Owl Workshop?

Yellow Owl Workshop offers USPS Priority mail (2-3 days in transit) and USPS First Class Mail (3-4 days in transit) for domestic shipping, depending on the customer's choice at checkout.
FAQ

What is the warranty period for Yellow Owl Workshop jewelry?

Yellow Owl Workshop offers a 12-month warranty for any manufacturing defects in material or workmanship from the date of purchase.
FAQ

Is free shipping available for Yellow Owl Workshop domestic orders?

Yes, orders over $35 in the contiguous US automatically receive free shipping at checkout.
FAQ

How does Yellow Owl Workshop handle international shipping?

Yellow Owl Workshop uses DHL for international shipping, and rates are based on weight and vary by region.
FAQ

Does Yellow Owl Workshop offer expedited shipping?

Yes, expedited shipping or USPS Priority International below 4lbs is available upon request.

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